Caledon Detachment has been experiencing a number of incidents lately where policing issues have come to our attention through non-traditional ways. We encourage anyone who needs policing services to make use of the 911 system, a call to the non-emergent toll free telephone number, or to the Detachment itself to report public safety/policing matters as they occur. A call to the police in a timely way helps us serve the community with an effective police response, and deal with and through the community to keep our Town safe.


In the case of an emergency, the answering equipment will automatically display your name and location. Since wireless phones are mobile, they are not associated with one fixed location or address. While the location of the cellular site closest to the 911 caller may provide a general indication of the caller’s location, that information is not usually specific enough for rescue personnel to deliver assistance to the caller as quickly as we’d like.

Here are some tips on using 9-1-1 to ensure a faster response in case of an emergency when calling from a cellular phone:

* Tell the emergency operator the location of the emergency right away.

* Provide the emergency operator with your wireless phone number, so if the call gets disconnected, the emergency operator can call you back.

* Refrain from programming your phone to automatically dial 911 when one button, such as the “9” key, is pressed. Unintentional wireless 911 calls, which often occur when auto-dial keys are inadvertently pressed, cause problems for emergency call centers.

* All 911 calls are investigated. Responding to “pocket dialled” phone calls tie up your police resources.

Non-Emergency Calls for Service (24 hr. toll free)

Please use the non-emergency number when you are requesting police services but the call is not an emergency. The police will still respond to your call for service.

1-888-310-1122 (anywhere in Ontario)

1-888-310-1133 (TTY)

Caledon Detachment

The Caledon Detachment of the Ontario Provincial Police (OPP) is located at 15924 Innis Lake Road, Caledon. The Caledon Detachment emergency phone is located outside the front door and is accessible to the public 24 hours a day.

The Administrative Staff answers the Detachment phone Monday to Friday from 8:00 am to 4:30 pm. The Administrative staff is available for walk-ins from 8:00 am to 4:30 pm. On Tuesdays and Thursday, the Administrative Staff are available to assist the public between the hours of 8:00 am to 8:00 pm. Caledon Detachment phone number is 905-584-2241

The Bolton office is located on the main level of the Royal Courtyards located at 18 King Street East in Unit L in the Village of Bolton. After hours, please consider using the Police emergency phone which is located to the right of the unit on the far wall and is accessible 24 hours a day. The administration office is open from 8:30 am to 4:30 pm, Monday to Friday, and is closed during lunch between 1 and 1:45 pm. The Bolton telephone number remains the same, 905-857-3304.


The Road Watch sanctions community members to complete a Citizen Report Form when they observe a fellow motorist exercising unsafe driving behaviour(s). These forms are available on-line at Once the data is collected, it is reviewed and the offending vehicle’s registered owner is sent a letter detailing the alleged infraction(s) and also implores safer driving. The reporting citizen’s name or information is not released to the registered owner. A second letter for the same vehicle results in a phone call from a police officer. When a third complaint is registered against a vehicle, an aggressive driver can expect a personal visit by police. Laying charges is an option and an officer may monitor the vehicle’s future actions.

If you don’t have a computer connection, please call the OPP’s non-emergent number to report aggressive driving behaviours after the fact.

For more information, please feel free to contact the Detachment office.


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